The right cleaning method starts with the carpet itself. Fibre, backing, construction and previous treatments all matter, so two carpets that look similar may need different care.
Wool and wool blends
Wool needs appropriate products and controlled cleaning conditions. Check the care information before treating a spill; strong household chemicals or an unsuitable method may damage fibres or dyes. Tell your cleaner if you know the wool content.
Synthetic carpets
Polypropylene, nylon, polyester and triexta each have different characteristics. A carpet’s resistance to one type of stain does not make it resistant to every spill, heat or cleaning product. We also consider its backing, wear and installation.
Natural plant fibres
Sisal, jute, coir and seagrass need particular caution with moisture. Do not assume a general carpet shampooer is suitable. Ask for an assessment and follow the supplier’s care guidance before attempting spot treatment.
Pile and cleaning method
Loop pile, cut pile and delicate textures may need different vacuum heads or agitation. Hot water extraction and low-moisture methods are options, rather than automatic choices for every carpet.
Send a photo of the carpet and any care label. If the fibre is unknown, say so; we will explain what can be assessed and what results are realistic.
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