Carpet Cleaning FAQs

Our minimum total is £55 per visit. This is the minimum visit price, not an extra call-out fee added to the listed cleaning price. See our price page for standard services. Commercial work and other individual jobs are quote based. We agree the work and total price before you book.

Yes, light vacuuming beforehand is helpful, although we also prepare the area before cleaning. Removing loose dirt allows the deep cleaning process to work more effectively and improves overall results.

Tell Matthew about children, pets or any particular concerns before booking. Keep people and pets away from the work area while cleaning is in progress and follow the aftercare instructions. We’ll explain when the cleaned items can be used again.

The time needed depends on the number of rooms or items, their size and condition, the cleaning method and access. We’ll discuss an estimated appointment length when arranging your quote.

Yes. We provide professional upholstery cleaning for sofas, chairs, and other fabric furnishings using equipment designed specifically for delicate materials.

Yes. We provide carpet and upholstery cleaning throughout Christchurch, Highcliffe, Mudeford, and surrounding areas across Dorset. Contact us to confirm availability in your area.

We accept card, bank transfer and cash. Ask Matthew about payment when booking so you know what to expect.

Drying time varies with the fabric or carpet fibres, cleaning method, amount of moisture, temperature and airflow. We’ll discuss drying arrangements for your job and explain aftercare. Please allow suitable drying time before using the cleaned area.

No. Results depend on the material, stain, previous treatments and any existing damage. Some marks may remain. Tell Matthew what was spilled and which products you have used, and send photos so we can advise on the next step.