A pet accident can leave more than a visible mark. If liquid has reached the backing or underlay, a surface clean may improve the carpet while an odour remains beneath it.
Act carefully after a fresh accident
Blot with a clean absorbent white cloth and avoid spreading or soaking the area. Follow the carpet maker’s care guidance. Keep a note of any product already used and tell us before further treatment.
Why smells can return
Residues can remain in deeper layers, and damp conditions may make an existing smell more noticeable. A returning odour does not automatically tell you where the contamination is or how extensive it is.
Assessment before a promise
We consider the affected area, material and previous treatment. In some cases the backing, underlay or subfloor also needs attention, so ordinary cleaning of the pile alone may be insufficient.
Permanent colour change and damage may remain. Severely affected underlay may need replacement; we will explain when the issue appears to go beyond normal surface cleaning.
What to send for a quote
Send photos of the whole area and any visible marks. Explain when the accident happened, whether it has happened repeatedly, and what cleaning has been attempted. Photos help us start the conversation but cannot reveal every problem underneath.
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Posted at 09:02h, 13 October[…] Carpet cleaning services · Advice about pet-urine odours […]